Runaway Bay Pool & Spa Blog

Runaway Bay Pool & Spa Blog

Holiday Blog

December 29th, 2008

Hi Guys…. 

Well,  I hope everyone out there had a great Christmas!  Cindy & I did (our family did too!) and Dan & Aaron did also.. at least I think they did… they’re spending their holidays up in Sioux Falls , SD & Larchwood, IA with their families.  Northwest Iowa & eastern South Dakota is where we all grew up and ran around ‘back in the day’.

Just to keep you all updated on the weekly service schedule we took care of the Monday, Tuesday & Wednesday routes on 12-22, 23 & 24th and Aaron & I will take care of the Thursday and Friday routes on 12-30 & 31st and 1-2nd.  On January 5th we’ll all be back to work and back on schedule again.

On Friday’s (Jan 2nd) Blog I’ll discuss the need to drain & refill your pool regularly, why, how often and how much it will cost.

Have a great New Years Eve (BE CAREFUL if you’re going out!).. enjoy the games on New Years Day… GO BIG RED, GO JAYHAWKS, and of course, GO CARDS!!!  See you all back here Friday!   Ken

Runaway Bay’s Higher Standards of Commitment FAQ’s

December 20th, 2008

Hi again… I just wanted to share a couple of questions that I’ve been asked recently with all of you.  I think the answers will let you all know where we stand here at Runaway Bay!

Is there really any difference between all the pool & spa service providers?

We know there is!  Runaway Bay Pool and Spa is the serivce provider with Higher Standards of Quality, Service, Professionalism and Value. We hold ourselves to these standards in order to serve our customers to the best of our ability. That’s the Runaway Bay way!  Contact your Runaway Bay Pool and Spa service professional and start experiencing the Runaway Bay difference today!

 

 What kind of pool/spa care results can I expect from Runaway Bay Pool and Spa?

One area in Runaway Bay Pool and Spa’s Higher Standards Quality, deals with the results we produce. Simply speaking, your pool will have a healthy, sparkling appearance and your pool equipment will be maintained in tip-top condition. Although not all factors that affect results are within our control (beware of pool people promising a spa-quality pool with little or no expense or effort on your part), our pool & spa technicians will work with you to get the pool & spa results you want. Think of your relationship with Runaway Bay Pool and Spa as being a partnership, with a common interest in the welfare of your pool and the health your family.

 

Runaway Bay Pool and Spa Higher Standards Commitment

Quality Runaway Bay Pool and Spa will have your pool will looking the way you have always wanted it to look!

Professionalism Your pool and spa will be serviced the Runaway Bay way by a reliable, responsible and competent technician!

Service Runaway Bay Pool and Spa customers will recieve prompt, courteous attention with care and respect.

Value What you get for your money makes Runaway Bay Pool and Spa your best service alternative!

So… there you have it.  We say what we mean and mean what we say.  I’m sure that there are better pool services out there but I’m also just as sure that there are none that will try harder to keep our customers happy and swimming in a sparkling clean pool.  

Thanks for reading and I’ll be back again next week.       Ken

 

Saltwater/Chlorine Systems

December 15th, 2008
Saltwater/Chlorine Generating Systems — My Long Awaited.. and much anticipated.. Review

Hi again…

I truly hope this email finds you well and enjoying the holiday season.

One very common question among swimming pool owners is… “What type of salt water system should I buy?”

Good question.

There’s a TON of them out on the market.  If you’re even considering picking one up, I would recommend reading this short message from top to bottom.

Over the years I’ve installed & worked on countless systems.  Let’s face it - there’s a lot of VERY GOOD systems available on the market.

First… let’s talk a little about Salt Water Chlorine Generators and how they work..

Most importantly and contrary to what your salesman says.. you’re NOT eliminating chlorine from your pool AND they are NOT self-maintaining systems!  If they did eliminate chlorine and you let them take care of themselves…  your pool would turn yellow & green before you could say “But my salesman said..”

Here’s how they work.. kinda..

Very simply.. salt (Sodium Chloride or NaCl) is added to the water to assist with the electrolisis that takes place inside the salt cell.  While salty pool water is passing thru the cell electricity is passed between metal plates which causes molecules of the salt in the water to break apart into sodium and chloride (chlorine).  While that is taking place in the cell.. the chlorine is killing bacteria/algae as the water is travelling thru the pipes back to your pool.  By the time the water reaches the pool again, if all of the other water chemistry (pH & Alkalinity) is good, your water will be shocked clean and you’ll have the nice by-product of soft water which feels very nice on the skin.  The sodium & chloride molecules have re-attached to each other forming salt again and are awaiting their turn to do it all again for you!

Now.. in my opinion, most people who consider themselves “sensitive” or “allergic” to chlorine are not reacting to the chlorine at all.  What is creating a problem is packaged pool chemicals and the additives and carriers in those chemicals.  Those same swimmers who claim allergic reactions to chlorine, typically experience no problems when they are in a salt water pool.  The answer isn’t the absence of chlorine.  Salt systems create their own chlorine.  The answer is the absence of all the packaged chemicals and by-products in those chemicals.

Most people do not buy a salt water pool system for the sole purpose of saving money.  They buy it for the increased swimmer comfort.  With that said, they do save quite a bit of money on pool chemicals, but it probably takes about 3-4 years before the system pays for itself. 

Here is the best rationale for buying a salt water system:  People spend $25,000 and up to build a beautiful pool, so doesn’t it just make sense to spend about $1000 on the water quality.  After all, shouldn’t the best thing about the pool be the water?  In the end, you get what you pay for.  A little money spent on the salt water system will allow the typical homeowner to enjoy their swimming experience so much more.

The only real problem I’ve seen is the fact that it does change the way you do your water chemistry and people are sometimes slow to adapt.  It is very important to follow directions carefully with regard to water chemistry.  Some pool owners have experienced problems trying to keep the pH down, but in our experience it is simply a matter of keeping up with the water chemistry and not letting the pH get too high before trying to adjust it.  Overall, the water chemistry does get easier, but there is a small learning curve.

THAT’S where your friendly neighborhood Runaway Bay ‘Pool-Guy’ (ME) comes in!!  WE take care of all the chemistry for you!

Jandy AquaPure

A very good system that will easily ‘interface’ with your Jandy AquaLink remote system.  Self cleaning.. easy controls.. One of the best!

Aqua Rite Chlorine Generator

Aqua Rite has been a true industry leader and frequently gaining more and more popularity. Aqua Rite is owned by Hayward, one of the most respected and well known names in the swimming pool industry.

Pentair IntelliChlor

This is a great solution that’s easily operated and the ‘viewer’ is simple to read and understand as well. I will admit that this system contains one of the easiest to understand and operate panels on the market today.

Zodiac Clearwater

Zodiac is the largest chlorinator manufacturer in the world. There are 2 points that really stand out with many chlorinators in their product line:

1. The LM Series incorporates a unique Super Chlorination feature which can be activated at the touch of your fingertips. This is an extremely quick way to automatically boost chlorine levels to compensate for heavy bather load or increases in temperature.

2. Actually does a pretty good job when it comes to ’self cleaning’. Many units advertise them to be self cleaning, but there are few systems on the market that do a decent job. This is one of them… even with our extremely hard water here in the Valley of the Sun. 

If you’re currently shopping for a salt system, I would highly recommend sticking with one of the above and they are not in order of favorite.  From a value standpoint and getting a good bang for your buck, they’re all tough to beat.

It should also be noted that due to our hard water here in the valley there is added maintainence associated with salt systems.  While considering a salt to chlorine generator you will also want to consider the type of filter you have (salt will need to be replaced regularly due to filter backwashing) and some of the stainless steel tanks will corrode over time with salt.   

 Also the type of deck that you have surrounding your pool will need to be addressed.  Pourous decks such as flagstone or un-sealed concrete will deteriorate in a relatively short time due to salt water being splashed on it.  You’ll want a deck that can be sealed and water proofed to be happy over the long haul.  Trust me…

Again, this information is meant to point you in the right direction and provide you with some different options to look at.  If you have any questions please feel free to email or call me

Good Luck and have a great week… meet me here again this coming Friday,

Ken

www.RunawayBayPoolandSpa.com

A Lesson Learned…

December 12th, 2008

Hi guys..  In this post I wanted to tell you all a short story but I’m afraid that I may get a little long-winded as usual so it might drag on a bit but please see it thru.. I promise there IS a moral at the end!

In a previous life I was a Finance Mgr at a Dodge dealership in Omaha, NE.  My boss, Jim Z., a very wise man.. would sometimes come into my office and ask what I was up to after work or during the upcoming weekend.  I usually had some ‘honey-do’ list of things like plumbing a sink, putting a new roof on the garage, fixing the disposal, etc..  He would always look at me over his glasses and ask “What do you do for a living?” and I would answer that I worked there for him.  He would then say “Well then.. why a are you trying to do someone else’s job during  your time off?  Find a professional, hire them and let them do whatever it is they are trained to do so you can enjoy your time off with your family and come back to work refreshed and ready to makes us rich!”  I always listened to him but the advice never quite stuck with me until much later… which leads me to the next story…

About 2 years ago I was at a customer’s pool doing my usual FANTASTIC JOB(!) servicing the pool & equipment.  My son Garrett, who was supposed to be my helper, had surrendered to the Arizona heat and was sitting in my truck with the A/C on full blast and I could hear the thumping of way too much bass blasting my stereo.  My poor truck was parked about 25 yards away and I could hear the music like I was at the live concert!  Anyway.. when I finished the pool and got back to the truck I heard the gut wrenching sound of my left front speaker ripped to shreds.. the victim of too much & too loud Cowboy Troy (country music’s only rapper).  Finally limped home after having to listen to music the rest of the day thru only the rear speakers (pretty spoiled huh?).  Well.. right away I got to work and removed the door panel to get access to the blown speaker.  I thought maybe I could just buy a replacement at a stereo store but quickly realized that the speaker had a specially molded frame so I would have to get it from the dealership.  I called the local Dodge parts department and they actually had one in stock for $71.00!  I know.. I was shocked too!  That they had one.. not the price..  Anyway.. I went back out to the truck to go get it.  I put the door panel back in place but only clipped it in with 2 of the 8 retaining clips because they were kinda hard to get out in the first place.  Well.. I got into the driver seat and by the time I swung the door shut I had already forgotten that the panel was just kinda hanging there and I slammed the door too hard.. the panel fell off a lodged between the seat and the door.  I tried to open the door… imagine my shock when it wouldn’t open!  I reached out and was able to open it from the outside.  I put the panel back in.. got in the truck and gently closed the door.  I got to the dealership and bought the speaker.  While I was there I asked one of the service guys to take a look at the door and see if he could see why the darned thing wouldn’t open from the inside.  He took off the panel which was hanging loosely by it’s wires from the door.  The service guy.. (can’t tell you his name but it started with a ‘B’ & ended with a ‘B’ and had 3 letters in it…) looked at me & then back at the panel… looked underneath the panel and said that a little plastic clippy thing had broken off.. probably when the panel broke loose.  He said that the parts counter would have one so back inside I went to buy a clippy thing.  The parts guy looked up my truck model & year & wouldn’t you just know it… they only started making replaceable little clippy things for the doors in 2001… my truck was a 2000!!!!!!!!!!  I think I said “Darn-it” real loud!  He said all I could do was buy an entire door panel and he just happened to have one in my color in stock!  It was shaping up to be my lucky day!  I bought the panel.. another $385.00 and I checked with the service department and they could install both the speaker and the panel right away…. for $185.00. 

Long story short (HaHa)… I should have gone to the experts in the beginning.  What should have cost about $175.00 for a new, installed speaker it ended up costing about $650.00.. plus headache and embarrassment.

Of course the moral of the story is leave the pool work to the experts.. it will usually end  up costing you less in the long run.  We know what were doing.. what equipment works with what pool, pumps, filters, chemicals, etc…

Thanks for your time and make it a great weekend!   Ken

Here’s Dan & Aaron!

December 12th, 2008
Dan Gagnon

Dan Gagnon

Aaron Murphy

Aaron Murphy

Dan & Aaron moved here from Sioux Falls SD just to be part of the Scottsdale scene (and of course.. to be ‘Pool-Guys’ with Runaway Bay).  They’re fast learners and have already got most of the service & repair part of the job down pat.  In January they’ll both be attending a 2-day course to get their CPO (Certified Pool Operator) certificate.  The course will certify them in the areas of pool & spa water chemistry, common equipment we use, repairs, record keeping, scheduling, etc..   So.. when you see one or both of them splashing around in your backyard please go out and tell them hi.  They’re looking forward to getting to know all of our friends, pools and pets.  Which reminds me to remind you to ask them about ‘What’s The Scoop?’ .. their pet waste relocation business that they have started on the side.  Although it’s not part of Runaway Bay Pool & Spa they’ll probably be doing some ‘poop-patrolling’  at the same time as they do their pool routes.  I’ll make sure that they don’t confuse the two!  Let’em know if you’re interested… they’ve already had a number of sign-ups!

See you all soon.     Ken

Heating Your Pool? Here’s some Tips & Tricks!

December 8th, 2008

Myths Surrounding Heating Up Your Pool ( what works and what don’t)…

 
 
When it comes to heating up and keeping your swimming pool water warm, there are a bunch of myths and half truths floating around…
 Today, I’m going to take a quick moment to talk about what works and what doesn’t work to raise the temperature of your pool water. 
 Yesterday I had a very nice conversation with a friend who was looking for a way to keep her water warm and extend her swimming season by a month or two. 
 
Easy and inexpensive task right?
 
That’s what she thought.  She had been informed that by using a quality pool cover it would essentially “trap” the heat and store it for weeks and even elevate the temperature if it was warm outside for just a few hours a day.
 Myth.  There’s simply no truth in that.  I won’t go into extreme detail on how water reacts to outside temperatures, but the important thing is that for a pool to lower or increase its temp by just 3-4% the outside temp must be substantially cooler/warmer for a lengthy period of time. 
 The higher the temp outside the water, combined with the lenght of the sustained temperature, the quicker the water will get warmer - the same principles apply (but going in the opposite direction) for water getting cooler.
 
Let’s chat about ways to heat your swimming pool (things that work well):
There are countless tarps, covers and apparatuses on the market that claim to increase the water temperature.  The fact of the matter is that most of them work…at least moderately well.
 But… at the end of the day, there’s really only a few items that really do actually heat up your swimming pool - like the Solar Sun Ring or the Solar Spa Ring for insance… and we have them for you in our ‘online store’
 
Swimming Pool Cover:  A pool cover by itself WON’T elevate the temp of the water - it can “trap” it and allow the water to maintain its current temp for an extended period of time (depending on outside temps and quality of cover).  A standard size pool (13,000-15,000 gallons) can lose about 5% of its water temp overnight.  A VERY good cover can reduce that number by about half.
 
The most widely used type is the direct fired natural gas heater because of its low cost, reliability, ease of operation and the wide availability of natural gas. In areas where natural gas is not available, heater models can be furnished equipped to use LP gas or propane gas.
 
Oil-fired pool heaters are a good choice in areas where natural gas is unavailable but home heating oil is. Electric heaters are generally much less efficient and more costly to operate than natural gas heaters, unless the electricity is hydroelectrically generated.  Using an electric heater can be VERY expensive.
 
Solar heating ranges from simple “passive” solar - the familiar pool cover that absorbs and transmits some of the sun’s energy to pool water (Solar Rings)- to “active” solar heating systems. 
 Used alone, the passive heating technique merely serves to help keep pool temperatures at existing levels by retaining natural solar heat and preventing its loss. It cannot add heat to build up water temperature beyond what the sun supplies. Active solar uses traditional pool motors to move water from the pool through a system of solar collector panels for heating by the sun. This increases the amount of solar heat added to the pool.
 
Making sense?  Stick with me here…
 
So, why not just go solar since it’s “no cost energy”, right?  Isn’t green and “environmentally friendly” and “IN” way to go these days?
 
Yes and no…I’m all about green and environmentally friendly too, but it must work!  It needs to provide mutual benefit. An adequate solar pool heating system will cost substantially more initially than fuel-fired heaters. It can add 25% to 50% to the cost of building a pool and doing it after the pool is installed can quickly add up to $10K or even more…
 Solar systems have definite limitations. To begin with, they require sufficient area in which to install large collector panels, usually on a roof or deck overhang near the pool.
 Even in an area like southern California, the total solar collector area needs to be at least equal to 75% (100 % is better) of the pool surface area. This means that if you have a 20 x 40 pool you should have a 20 x 40 collector area available for best results.
 You probably would have to increase the size of your electric pump - or provide a second pump - to deliver the pool water to the collector panels. And the pump would have to work almost continuously during most sunlight hours. This means your pump would be running during “peak load” periods when the utilities’ generating plants are often taxed to capacity - and when they charge more per kilowatt than during “off peak” periods. 
Now, is ALL this really ‘going green’ after all?
 Solar heating systems heat slowly - and not at all in cloudy, cool periods. Depending on the collector size and your location and climate, a solar system may not be able to warm the water to your desired temperature, even in the swimming season, except in the afternoon.
And there is just not enough solar energy to heat your pool for swimming in the winter, early spring or late fall - no matter how many hours you pump.
 
With anything, do a lot of research on the heating device that you choose to incorporate.  These are costly investments, but that’s in the eye of the beholder as well.  Your making an investment in your pool and yourself. 
 There’s no doubt that a good heater provides tremendous joy and benefits for years to come. 
Make sure that you’re maintaining it properly - repairs can & will get very expensive so make sure that you’re running a proper maintenance regiment.
 
I hope you’ve enjoyed this heater “run down”…
 
Stay tuned over the next few days.  I’ll be sharing important blogs that will discuss a few simple ways to save on energy and things you can do right now to reduce costs associated with heating your pool.
 
Here’s to you and yours,
 
Ken

Ken’s First blog post!

November 24th, 2008

Hi Everyone… Ken, your pool guy, here..

Well… I guess I’ve really done it this time!  I’ve started a Runaway Bay Blog Page!  I’m sure this blog thing is going to get me in waaaay over my head really fast but I am going to give it a try.  My goal is to keep all of you somewhat informed about stuff relating to your pools & spas.  We’re going to have Q & A’s, FAQ’s (see.. I already know some of the ‘lingo’ they use!), post pictures & ‘How To’ videos.  I’ll even let you in on some of the SUPER SECRET ’Pool-Guy’ tricks &  tips that’ll help you take care of your pool & spa.  I’ll also throw in a funny story every now & then.. I MAY even tell you all why Dan & Aaron seem to fall (or do they jump) into 65 degree pools with shocking regularity!      I think it’ll be a lot of fun. 

AND Informative…. I’ll also be adding information regarding upcoming service schedule changes, merchandise sales, etc.. 

I’m planning on posting new stuff EVERY FRIDAY AFTERNOON.. if not more often… so check it.. I’ll keep you in the loop.

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